Our ServicesHassle-free help & services
School selection, registration, landing, and camp docking. Registration agency and landing assistance are charged separately according to the service package.
How can we help
match schools
Choose 1-2 schools by age, city, type of class/activity camp, and explain "why others are excluded." Does not include the "guaranteed admission" rhetoric.
Registration assistance
Passport page, registration form, placement test appointment. The camp requires a parent consent form - we provide instructions in Chinese and the parents sign the form in English.
Accommodation and airport pickup
Recommend apartments or hotels by admission date. Whether the airport pick-up and SIM are handled by an agent are subject to the current instructions.
Camp period collaboration
After entering the camp, assist in home-school communication, relay questions and follow up with school responses. Emergency situations will be handled according to school rules, and we do not make any promises from the operator.
How enrolment works
This is our current customer service process. Each step has output and time limit: response within 4 hours on working days and 24 hours on non-working days.
Consultation
Send your age, English proficiency, travel month and budget range, and the consultant will first determine the direction.
Response
School packets are sent within approximately 4 hours on weekdays and within 24 hours on non-working days.
Recommendation
One-on-one lectures, one or two plans based on needs and budget, and recommendations for nearby accommodation.
Payment
Register and pay according to the school's requirements, and the tuition will be paid directly to the school account. You can pay it yourself or on your behalf, whichever is stated in the current period.
Admission
After the payment is successful, the school notification email (Offer / Receipt, etc.) will be synchronized as soon as possible.
Documents
Stay up to date with camp announcements, parent guides, class schedules, and placement test reminders.
Strategy
Answer questions about transportation, accommodation, and local life, and send a pre-trip checklist before departure.
During the camp
After the camp begins, assist in home-school communication, convey problems to the school on your behalf and report back the results.
Review
At the end of the camp period, I will comment on the school and camp and give suggestions for next time.
Service boundaries: what to do and what not to do
We do not provide services that cannot be delivered in a standardized manner. Make it clear before paying what you are responsible for and what you are not responsible for.
we do
- Give school selection suggestions based on real first-hand information (directly signed with 100 schools)
- Complete the entire registration process and check key information
- Property screening, distance verification, booking, and voucher issuance
- Convey questions during the camp period, follow up to reply, and return truthfully
- Tell us what to prepare and when to do it before departure
- Give specific figures and sources for sensitive issues
We don’t make/make promises
- Safety and supervision of children while at school (responsibility lies with the school)
- The school’s teaching effectiveness and English improvement rate
- Fixed values for the nationality composition of teachers and the proportion of Chinese students
- Refunds, rescheduling, additional places, and class changes are guaranteed (subject to school policy)
- Things in the apartment after moving in (belong to the landlord); insurance and claims
- Expressions such as "all-inclusive", "all-inclusive", "guaranteed" and "best"
The quoted price is the school’s public reference price and does not include air tickets, visas, and insurance. Whether the Malaysian Service Tax (SST, currently 8%) is additionally charged shall be determined on the school bill.
Have a question? We are here
Send the child's age, intended city, and travel month to the consultant, who will respond within 4 hours on working days and 24 hours on non-working days.
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